Cookie Policy
Contents
This Cookie Policy explains how ProKitchen ("we," "us," or "our") uses cookies and similar tracking technologies when you visit pro-kitchen.shop (the "Site"). It describes what these technologies are, why we use them, and your rights to control our use of them. This policy supplements our Privacy Policy.
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or phone) by a website you visit. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to site owners about how visitors use their sites.
In addition to traditional cookies, we may also use:
- Web beacons (pixel tags): tiny transparent images embedded in web pages or emails that record whether a page or email was opened and which links were clicked.
- Local storage: similar to cookies but stored directly in your browser with no expiry date by default.
- Session storage: data that is cleared when you close your browser tab.
2. Why We Use Cookies
We use cookies to:
- Keep you logged in to your account across pages
- Maintain the contents of your shopping cart between sessions
- Remember your currency, language, and display preferences
- Prevent fraud and unauthorized account access
- Understand how visitors navigate and use our Site so we can improve it
- Deliver relevant advertising to you on and off our Site (with your consent)
- Measure the effectiveness of our marketing campaigns
3. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the Site to function. They cannot be disabled because core features — like your shopping cart, checkout process, and secure login — depend on them. No consent is required for essential cookies.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
prokitchen_session |
ProKitchen | Maintains your authenticated session | Session |
prokitchen_cart |
ProKitchen | Stores your shopping cart contents | 30 days |
prokitchen_csrf |
ProKitchen | Prevents cross-site request forgery attacks | Session |
stripe_mid |
Stripe | Fraud detection and payment security | 1 year |
Analytics Cookies
These cookies collect aggregated, anonymized information about how visitors use the Site — such as which pages are visited most often and how users navigate between pages. This helps us improve the Site's performance, content, and user experience. We use Google Analytics for this purpose.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique users for traffic analysis | 2 years |
_ga_* |
Google Analytics | Maintains session state for GA4 | 2 years |
_gid |
Google Analytics | Distinguishes users within a 24-hour window | 24 hours |
Functional Cookies
Functional cookies enable enhanced features and personalization. They may be set by us or by third parties whose services we have integrated into the Site.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
prokitchen_pref |
ProKitchen | Stores display preferences (currency, sort order) | 1 year |
klaviyo_* |
Klaviyo | Email marketing personalization and open tracking | 2 years |
Marketing / Advertising Cookies
These cookies are used to build a profile of your interests and show you relevant ads on other websites. They work by uniquely identifying your browser across sites. We only deploy marketing cookies with your explicit consent via our cookie consent banner.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
_fbp |
Meta (Facebook) | Tracks visits across sites to deliver targeted ads | 90 days |
_fbc |
Meta (Facebook) | Stores the last Facebook click identifier | 2 years |
_gcl_au |
Google Ads | Measures ad conversion rates from Google campaigns | 90 days |
_pin_unauth |
Tracks users who have not signed in to Pinterest | 1 year |
4. Third-Party Cookies
Some cookies on our Site are set by third parties, not by ProKitchen. These third parties have their own privacy and cookie policies, which govern how they collect and use information through these cookies. Key third parties include:
- Google Analytics — analytics. Google Privacy Policy
- Stripe — payment processing. Stripe Privacy Policy
- Klaviyo — email marketing. Klaviyo Privacy Policy
- Meta (Facebook/Instagram) — advertising (consent required). Meta Privacy Policy
We do not control third-party cookies. Your use of our Site does not mean you accept third-party cookies — you can manage them separately as described below.
5. Managing Your Cookie Preferences
You have several options for controlling cookies:
Cookie Consent Banner
When you first visit the Site, you will see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences by category. You can revisit these choices at any time by clicking "Cookie Preferences" in the footer of the Site.
Browser Settings
Most browsers allow you to block or delete cookies through their settings. Here are links to cookie management instructions for major browsers:
- Google Chrome: Settings → Privacy and Security → Cookies
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and Site Permissions
Note that blocking all cookies may prevent some parts of the Site from working correctly, including checkout and account access.
Opt-Out Tools
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on. To opt out of interest-based advertising from participating networks, visit the NAI Opt-Out Tool or DAA Opt-Out Tool.
6. Do Not Track
Some browsers transmit a "Do Not Track" (DNT) signal to websites. Because there is currently no universally accepted standard for responding to DNT signals, the Site does not currently alter its practices based on DNT browser signals. We will update this section if a standard is adopted.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect new cookies we use, changes to third-party services, or evolving legal requirements. We will update the "Last updated" date at the top of the page when we do. Material changes will also be communicated via our standard policy-update notification process described in our Privacy Policy.
8. Contact Us
If you have questions about our use of cookies, please contact:
ProKitchen
Attn: Privacy Team
123 Bedford Avenue, Suite 4B
Brooklyn, NY 11211
Email: support@pro-kitchen.shop